SHIPPING POLICY

Please note that it can take up to 3-4 weeks until your order is ready to ship, if its available any earlier you will be notified by email and sent tracking details. Once your made-to-order piece is ready it will shipped via Royal Mail tracked delivery, please be sure that you add the correct address details. There are a lot of Royal Mail strikes happening so please bear this in mind, any problems just drop me a message. Atracked delivery charge of £6 will be applied at checkout. 

RETURN & EXCHANGE POLICY

All items are made-to-order, any returns will be credited in voucher form to be spent on Carla Diogo items only. any items that have been altered like change in length will not be available for returns or exchange as it won't fit anyone else.